You can contact Diagolia for any question related to the website, the platform, your account, a subscription or use of the service.
Contact us
For any request, you can write to the following address:
User support
To help us process your request, please include as much as possible:
- the email address associated with your Diagolia account;
- the plan used, if you are already subscribed;
- the subject of your request;
- a clear description of the issue encountered;
- the number or name of the diagnostic concerned, if the request relates to a specific case.
Diagolia makes reasonable efforts to respond to requests within a reasonable time.
Billing requests
For any question about a payment, invoice, subscription or cancellation, you can contact Diagolia at:
Subscription management may also be performed from the dedicated area in your Diagolia account.
Personal data
For any request related to your personal data, you can contact Diagolia at:
Information about personal data processing is available in the Privacy Policy:
Legal information
Information about the website publisher is available in the Legal notice: