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FAQ
Frequently asked questions about Diagolia
Short answers to common questions about using Diagolia, the sources it uses, the limits of AI and confidentiality.
Key point
Reasoning support, not an automatic decision
Diagolia is diagnostic assistance: it organizes information, cross-checks sources and always leaves final validation to the professional.
Use
Understand the role of Diagolia
Diagolia is automotive diagnostic assistance for professionals. The platform structures case information and helps highlight hypotheses to check.
It does not replace diagnostic tools, measurements or the technician's final decision.
Method
Sources, AI and limits
AI is used to bring information together and help rank hypotheses. It should be read as reasoning support, not as certainty.
Sources, checks and results must always be interpreted by a professional.
FAQ
Frequently asked questions
Does Diagolia replace the technician? +
No. Diagolia helps structure a diagnostic and prioritize checks. The final decision always remains with the technician.
Does Diagolia directly identify the fault? +
No. The platform suggests likely causes and checks. A fault must be confirmed through verifications on the vehicle.
Which sources does Diagolia use? +
Diagolia can cross-check faults, symptoms, technical documentation, web search, field cases and elements added to the case, depending on available information.
Do I need a diagnostic scan tool? +
It is recommended. Diagolia does not replace the scan tool: it helps use the codes, measurements and observations already recorded.
Is Diagolia suitable for independent repair shops? +
Yes. The tool is designed for repair shops, workshops and technicians who want to save time on complex or ambiguous diagnostics.
How are the limits of AI handled? +
Results should be read as hypotheses. Diagolia should not be used to replace physical checks, applicable documentation or professional expertise.
Is diagnostic data confidential? +
Information related to personal data is described in Diagolia's privacy policy. For a specific question, you can contact the team.
Can I contact Diagolia before using the platform? +
Yes. You can contact the team about access, workshop use, data or the needs of your repair shop.
Diagolia
Structure your next diagnostics with Diagolia
Diagolia helps organize the case information, cross-check available sources and prepare useful checks before intervention.